Privacy Policy

A Legal Disclaimer

Element Smart Roofing | Bellevue, Washington

Effective Date: October 9, 2026

Element Smart Roofing ("we," "us," or "our") respects the privacy of visitors, customers, and prospective clients who interact with our website, www.elementsmartroofing.com.

This Privacy Policy explains how we may collect, use, disclose, store, and protect personal information when individuals visit our website, request roofing consultations, submit project inquiries, or communicate with our business.

We are committed to handling personal information responsibly and in accordance with applicable privacy laws.

1. Information We Collect

When you visit our website or contact Element Smart Roofing, we may collect the following categories of information.

Personal Information

Name and contact information
Email address and telephone number
Property address or project location
Business or company name
Information submitted through contact forms
Roofing project details and service requests
Communications related to consultations and estimates

Technical and Website Usage Information

Depending on the technologies enabled on our website, we may collect:

Internet Protocol (IP) address
Browser type and device information
Operating system
Pages visited and website interactions
Referring websites and search engines
Approximate geographic location derived from IP address
Cookies and similar tracking information

We collect information directly from visitors and, where applicable, automatically through website hosting, analytics, and security technologies.

2. How We Use Your Information

Element Smart Roofing may use collected information to:

Respond to commercial and residential roofing inquiries
Schedule consultations and property evaluations
Prepare roofing estimates and project proposals
Communicate regarding TPO, PVC, and metal roofing services
Coordinate commercial roof retrofits and roofing installations
Provide customer service and project updates
Maintain website functionality and security
Understand website performance and visitor activity
Improve our services and customer experience
Comply with applicable legal and regulatory requirements

We may also use contact information for marketing communications where permitted by law.

3. Contact Forms and Roofing Consultation Requests

When you submit a contact form or request a roofing consultation, we may collect information necessary to evaluate and respond to your request.

This may include your name, email address, telephone number, property location, and details about your roofing project.

Submitting information through our website allows Element Smart Roofing to communicate with you regarding your inquiry.

Submitting a consultation request does not automatically establish a contractor-client relationship or create a binding construction agreement.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to support functionality, security, performance monitoring, and visitor analytics.

These technologies may help us:

Maintain website functionality
Identify technical issues
Understand how visitors navigate our website
Measure website traffic and performance
Improve website content and usability
Evaluate marketing effectiveness

Our website may use third-party services, including Wix and Google Analytics, if those services are enabled.

Some cookies are necessary for website operation, while others may support analytics or advertising.

Where required by applicable law, visitors will be provided with appropriate notices and choices regarding nonessential cookies.

Visitors may also manage certain cookie preferences through their browser settings.

5. How We Share Information

Element Smart Roofing does not sell personal information as part of its ordinary roofing service operations.

We may share information with third parties when reasonably necessary to operate our business, including:

Website hosting and technical service providers
Customer communication and email service providers
Website analytics providers
Roofing suppliers, subcontractors, or project partners when needed for a requested service
Professional advisers and business service providers
Government authorities when required by applicable law

Third-party service providers may process information on our behalf according to their applicable contractual obligations and privacy practices.

We do not authorize service providers to use customer information for unrelated purposes where prohibited by law.

5. How We Share Information

Element Smart Roofing does not sell personal information as part of its ordinary roofing service operations.

We may share information with third parties when reasonably necessary to operate our business, including:

Website hosting and technical service providers
Customer communication and email service providers
Website analytics providers
Roofing suppliers, subcontractors, or project partners when needed for a requested service
Professional advisers and business service providers
Government authorities when required by applicable law

Third-party service providers may process information on our behalf according to their applicable contractual obligations and privacy practices.

We do not authorize service providers to use customer information for unrelated purposes where prohibited by law.

6. Data Storage and Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Our website may use security measures provided by its hosting platform, including HTTPS encryption and other technical safeguards.

However, no method of internet transmission or electronic storage is completely secure.

While we strive to protect personal information, we cannot guarantee absolute security.

7. Third-Party Websites and Services

Our website may contain links to external websites, roofing manufacturers, business directories, social media platforms, or other third-party services.

These websites operate independently and may maintain their own privacy policies and information-handling practices.

Element Smart Roofing is not responsible for the privacy practices of third-party websites that we do not control.

We encourage visitors to review the privacy policies of external websites before submitting personal information.

8. Google Analytics and Search Engine Services

Element Smart Roofing may use Google services, including Google Search Console and Google Analytics, to monitor website performance, understand search visibility, and improve the online experience.

If Google Analytics or similar tools are enabled, these services may collect technical information about website visits and user interactions.

Information processed by Google is subject to Google's applicable privacy terms and policies.

Visitors can learn more about Google's privacy practices at:

https://policies.google.com/privacy

9. Marketing Communications

Element Smart Roofing may communicate with customers and prospective clients regarding roofing consultations, service updates, project information, and promotional opportunities.

Where required, marketing emails or text messages will be sent only with appropriate consent.

Recipients may opt out of promotional emails through an unsubscribe link or by contacting us directly.

Consent to receive marketing communications is not required to request general information about our roofing services.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

Responding to inquiries and consultation requests
Managing customer relationships
Maintaining project and business records
Meeting legal, tax, and regulatory obligations
Resolving disputes and enforcing agreements

Retention periods may vary depending on the type of information and applicable legal requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.

11. Your Privacy Rights and Choices

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These may include the ability to:

Request information about personal data we maintain
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent where processing relies on consent
Opt out of marketing communications
Exercise other privacy rights provided by applicable law

Some requests may be subject to legal exceptions, identity verification, or record-retention obligations.

To submit a privacy-related request, please contact Element Smart Roofing through our website.

12. Children's Privacy

Our website is intended for individuals seeking information about commercial and residential roofing services.

It is not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information as required by applicable law.

13. Washington State Privacy Considerations

Element Smart Roofing operates in Washington State and seeks to comply with applicable federal and state privacy and consumer protection requirements.

Privacy obligations may vary depending on the type of information collected, the technologies used, and the nature of business activities.

Nothing in this Privacy Policy limits privacy rights or consumer protections available under applicable law.

14. Changes to This Privacy Policy

Element Smart Roofing may update this Privacy Policy periodically to reflect changes in website technology, business practices, legal requirements, or information-handling procedures.

Any updates will be posted on this page with a revised effective date.

We encourage visitors to review this policy periodically.

15. Contact Element Smart Roofing

If you have questions about this Privacy Policy, how personal information is handled, or how to submit a privacy-related request, please contact:

Element Smart Roofing

Bellevue, Washington

Website: https://www.elementsmartroofing.com/

Contact: Please use the contact form available on our website.

We are committed to responding to reasonable privacy-related inquiries and maintaining responsible information-handling practices.